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From Charging Stations to Customer Insights: A Deep Dive into the EV Market

Updated: Mar 22, 2023

The global electric vehicle (EV) market is growing at a rapid pace, driven by increasing awareness about environmental sustainability and government policies promoting the use of EVs. With this growth comes the need for businesses to better understand the behavior and preferences of EV owners, in order to optimize their operations and offer better services.

In this blog post, we will explore the use of location data analysis in the EV sector, and how it can provide businesses with valuable insights into customer behavior. Specifically, we will focus on our recent analysis of the EV market in Germany, and share some of the key findings and insights we uncovered.

Location data analysis has become a crucial tool for businesses across industries, as it enables them to gain insights into customer behavior and preferences based on their location. In the case of the EV market, location data can reveal valuable information about the charging habits of EV owners, as well as their travel patterns and other related behaviors. By leveraging this data, businesses can optimize their operations and services to better meet the needs of their customers.



Location data analysis is critical for businesses operating in the EV sector. By analyzing location data, businesses can gain valuable insights into customer behavior, which can be used to optimize their operations and improve their services. Here are some key reasons why location data analysis is so important in the EV sector:

  1. Understanding customer behavior: Location data can help businesses understand where their customers are coming from, where they are going, and how they are using their EVs. This information can be used to optimize charging station locations, improve customer service, and tailor marketing efforts to better meet the needs of customers.

  2. Optimizing operations: By analyzing location data, businesses can optimize their operations by identifying high-traffic areas, predicting demand, and planning for capacity. This can help businesses minimize wait times and maximize revenue.

  3. Improving services: Location data can also be used to improve services by identifying areas where customers are experiencing issues with charging, and addressing these issues in a timely manner. This can help improve customer satisfaction and loyalty.

  4. Planning infrastructure: Location data analysis can be used to identify areas where there is a high demand for EV charging infrastructure but a low supply. This can help businesses plan for future infrastructure development and ensure that the right resources are allocated to meet customer needs.

  5. Understanding competition: By analyzing location data, businesses can gain insights into the behavior of their competitors, such as the location and popularity of their charging stations. This information can be used to make strategic decisions about pricing, marketing, and infrastructure development.

  6. Supporting sustainability: Location data analysis can also support businesses' sustainability efforts by helping them identify areas where customers are using EVs instead of traditional vehicles, and where there is a high demand for EV charging infrastructure. This information can be used to promote the use of EVs and support the transition to a more sustainable transportation system.

Overall, location data analysis is a powerful tool for businesses in the EV sector, providing them with the insights they need to optimize their operations, improve their services, and ultimately, grow their businesses.


At Arcanor, we conducted a comprehensive analysis of the EV market in Germany to better understand the behavior and preferences of EV owners. We analyzed traffic data from 18,580 unique EV stations. Using this data, we were able to create a market share analysis of EV station brands, identifying which brands were the most popular among EV owners.

In addition to analyzing EV station traffic, we also examined the behavior of visitors to each of the 18,580 stations. For example, we analyzed the percentage of users of one EV charging station brand who also visited nearby shopping malls, airports, and other EV stations. This information can help businesses better understand their customers' preferences and needs, and make informed decisions about where to locate new charging stations or how to market their services.


Below, you can find a short sample of our analysis:




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In this blog post, we have explored the importance of location data analysis for the EV sector, and how it can provide businesses with valuable insights into customer behavior. By analyzing location data, businesses can better understand their customers, optimize their operations, and improve their services.


We have also provided an overview of our recent EV market analysis in Germany, highlighting the data sources and methods we used to generate insights into customer behavior and preferences. However, we believe that the full value of our analysis can only be realized through collaboration with businesses in the EV sector.


If you are interested in learning more about Arcanor's location data analysis services and how they can help your business succeed in the EV market, please contact us today. Together, we can unlock the power of location data to drive growth and innovation.



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